Mystique Gems Reviews

Mystique Gems has an overall rating of 2.1 based on 30 reviews. Customer feedback on Mystique Gems is mixed.

2.1/5.0

30 reviews

5 Stars

0

4 Stars

0

3 Stars

16

2 Stars

2

1 Star

12

All Mystique Gems Reviews (30)
aida1984
May 31, 2026
"Still waiting on my delivery"
I remember getting that little bit of excitement when I placed the order, thinking it would be here by now. But the delivery never showed up, and I’m still waiting with no sign of it. Frustrating.
LORTS
May 22, 2026
"Helpful support, decent experience overall"
Support was helpful and got me what I needed, even if the overall experience was just okay. It reminded me that sometimes good service matters more than everything being perfect...
kara1975
May 22, 2026
"Not quite the colors I expected"
The colors looked a bit prettier online, or maybe just brighter? When it arrived, I kind of had that moment of, 'Oh, okay, this is a little different than I pictured.' It still looks fine in person and I’m going to use it, but the photos definitely made it seem a bit nicer than it actually is.
julie1983
May 16, 2026
"Exchange was fine, just kind of slow"
I ordered a ring from mystiquegems.com. The size was off, so I needed to exchange it.

Customer support did get back to me. It just took a couple days each time. The instructions were clear. But I did have to follow up once for an update.
The new ring arrived in good shape. It fits much better now. Overall, it was okay. I just wish the exchange had been faster and a little smoother.
gladys.Kuziel
May 15, 2026
"Shipping was slower than I thought it would..."
Shipping was slower than I thought it would be, and I’ll admit I was starting to wonder if something was up. It did eventually arrive, though, and everything seemed fine once I got it...
robertminchew9034
May 04, 2026
"Refund took way longer than it should have"
I had to follow up with them twice just to get my refund sorted out. It felt like I was the one doing all the chasing, which was frustrating. i would have expected at least an apology for the delay
Darlene-seutter
April 14, 2026
"Nice ring, but the sizing annoyed me"
I ordered my usual ring size from mystiquegems.com, so I really didn’t expect to deal with any sizing issues. The ring looks nice and feels decent, but it’s tighter than it should be, which is frustrating. I can wear it, but not for long before it starts bugging me. I just wish the site had clearer sizing notes or was more accurate. It’s not awful, but I don’t exactly have the patience for guessing games when ordering jewelry.
hello_julie453
April 08, 2026
"Okay but replies were kind of slow"
I ordered from Mystique Gems and overall it was fine. The team did get back to my emails but it took longer than I thought it would and I ended up having to follow up once. Nothing awful or anything just wish the updates were a bit clearer and faster. I’d give it 3 stars.
PERO
April 03, 2026
"Refund came through, but it wasn’t the smoothest"
I ordered from Mystique Gems and ended up needing a refund. To be fair, they did give me my money back, which I appreciate, but it took longer than I expected and I had to check in with them to get things moving. It wasn’t a terrible experience, just not as quick or easy as I was hoping.
WILLIAMS
March 25, 2026
"Pretty stones, but the setting felt a bit off"
I picked this up because the stones reminded me of a bracelet my aunt used to wear, and they really are in person. The only thing is the setting looks a little uneven, so the craftsmanship wasn’t quite as polished as I’d hoped.
anatinney7270
March 24, 2026
"Tracking was kind of what I expected"
The tracking was okay overall, but the updates came in slowly. i already had a feeling it might not be super accurate, and this kind of confirmed that for me. It worked enough, but it could definitely be better.
HowardSkillern_92
March 23, 2026
"Seems legit, but I keep second-guessing myself"
It looks real to me, but i’m not 100% sure. There wasn’t a certificate included, so I keep wondering if I’m just not noticing something or if I should be more skeptical.
DavidMendenhall_24
March 19, 2026
"Looks nice, but the metal feels a little light"
I got a ring from mystiquegems.com, it looked really nice when I first opened it. I’ve been feeling mentally drained lately, so I didn’t overthink it at first, but after wearing it a bit, the metal just feels lighter than I expected. Nothing has gone wrong with it so far, and it’s not a bad ring for the price, but I was hoping it would feel a little more solid
aaron_Aburto96
March 16, 2026
"Pretty gems, but the website was a pain"
I found a few gems I really liked, but the site was kind of annoying to use. Pages were loading slowly for me, and the filters didn’t really behave the way I expected. I kept having to click around just to find basic details, which got old fast. Checkout was a little clunky too. Maybe the site just hasn’t been updated in a while, I don’t know, but it definitely could use some work
hello_joyce006
March 05, 2026
"Pretty disappointed with my order"
This just wasn’t worth it for me. I was expecting something better, and it kind of feels like a little more care could’ve gone into the order.
Ella.estrada
March 02, 2026
"Most of what I wanted seemed to be out of stock"
I found a few things on the site that looked like they were available, but when I tried to actually buy them, they didn’t seem to be in stock. Maybe I just had bad timing, but it was a little frustrating.
sheri.Clevenger
February 12, 2026
"Support felt like they were dodging the issue"
I reached out for after-sales help and it took forever to get any kind of response. Even when they finally replied, I still didn’t get a straight answer. It felt like they were trying to avoid dealing with the problem rather than actually help. Frustrating, tbh.
hello_gerry801
February 10, 2026
"I really liked how it looked..."
I really liked how it looked when I first got it, so I’m kind of disappointed. After only about two weeks, the clasp started getting loose, and now I regret not choosing something a bit sturdier.
chris.Nickell
February 08, 2026
"prices were just okay"
some prices seemed fair, but a few felt a little high for what you get. not terrible or anything, just average overall
barry1993
January 27, 2026
"Disappointed and not sure who’s responsible"
I wasn’t happy with the gem at all. The stone looked dull when it arrived, and I noticed a chip on it too. What made it more frustrating was that it wasn’t really clear who was supposed to take responsibility for the issue, so I felt like I was just getting passed around instead of getting a straight answer.

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